Beginners Guide

In Canada, players have an array of choices when it comes to online casinos offering a great gaming experience and the chance to win some cash. You want to play, but the world of internet gambling is brand new to you. Where do you start? You’ve come to the right place.

Signing up

The first thing to consider when selecting a casino is figuring out the sign-up process. First, players need to decide if they want to play for real money. Most casinos give players the option to play free demos or for real cash, but generally, not all games e.g the progressive slots offer a demo mode, so players who want to take advantage of a casino’s full slate of offerings will want to make a deposit

Sign Up Info: Players who decide to play for real money will be asked some relevant information when they signup. At Spin Palace for example, players are asked to fill out a simple form that asks for a player’s name, address, date of birth, email, phone number, gender and preferred language. After that, players will be asked to choose a banking method to make their first deposit, and then they can hit the casino floor.

Download vs. Flash

Players have two options when it comes to gaming — they can either download a casino’s software, or they can play without download on what’s called a flash casino. First, let’s talk about downloads.


Casino downloads
 give players access to every game in the casino. Most casinos make this a very easy process, and if you stick to the casinos recommended on this site, you’re sure to download reputable software, meaning viruses or malware won’t be a concern. For more on that, you can check out this article on casino security, which outlines the ways in which you can ensure your gaming experience is a safe and secure one.

Generally, after players select download at the casino, they’ll be presented with a new window asking if the user would like to run the file from that casino. Players should select the “Run” button on this page, and from there, the casino software should work its magic and, after downloading, present an exciting world of gambling possibilities on your screen.

Instant play or flash casinos are a bit simpler, but often don’t support every game offered by the casino. Instead of downloading software from their computers, players can simply play the available games within their internet browser.

We have more information on the differences between download and flash casinos here.

Making Deposits

Canadian players have a wealth of options for making deposits and withdrawals. Perhaps one of the easiest is the use of major credit cards, as Visa and MasterCard are accepted at just about every online casino.

E-checks: Other options usually include e-checks or web wallets. E-checks are handy for users who want to deposit or withdraw money directly from their bank account. Services like Instadebit or eCheck (the latter is designed specifically for use within Canada) are stellar, easy options in this regard, although e-checks often have longer processing times for withdrawals.

Web Wallets: Web wallets are another simple way to make deposits and withdrawals. With these, players can deposit money to a separate banking website (Click2Pay is among the most common). These banking options generally have very short processing times.

Options may vary depending on which casino you choose. For instance, at Spin Palace, players can make deposits and withdrawals easily with Visa, Mastercard, a number of web wallets and also with prepaid cards from Ukash, but there are other restrictions. eCheck users can only make withdrawals, not deposits, at Spin Palace, while Ukash cards can only be used for deposits.

Players should consult the banking pages of the online casinos they’re considering for casino banking options, and we also recommend you check out this article on casino payment methods for more details.

Where do I find the games? 

You’ve signed up, deposited money and received a nice welcome bonus from your casino of choice. Now what? It’s time to gamble! But where?

Casino Lobby:  Similar to the casino floor at your favorite brick and mortar casino, online casinos feature lobbies where players can access the games their looking for. At many casinos, like Spin Palace, games will be listed by type so for instance all of the slots will be grouped together, and the blackjack games somewhere else, and so on. Within these main lists will often be subcategories. For instance, under slots, there are 3-reel slots, 5-reel slots, progressive jackpots and more.

There are a few things to think about when choosing a game. First, consulting reviews of some of the more popular slot games is a good place to start. If you want to explore games beyond our recommendations, casinos will often sort slot games into subcategories, including classic, 5-reel and progressive jackpot games.

Payout Percentages: There should also be information regarding the payout percentages for a given game, as well as a brief description of the game’s theme and information about some of the symbols on the board. Are there wild or scatter symbols? Questions like that will usually be answered in the game description.

For example, if you hit the lobby at Spin Palace and check out the progressive jackpot games, one of the most popular options you’ll find is Mega Moolah. The casino offers info about the game’s payout percentage (around 95 percent) as well a list of the symbols and a description of the game board (five reels, 25 paylines).

Support Options

All of our recommended casinos feature extensive support systems that make it easy to navigate a casino if you find yourself stuck. Just about all casinos offer assistance 24/7, with most at least offering phone support and a live chat. Others will have representatives standing by to answer questions via email or fax, as well.

Online casinos want to ensure your gambling experience is as enjoyable as possible, and so they’re very good on the customer support end. For more information, you can check out this article on customer support and how it can help you.